Purchase terms and refunds
These terms apply to Seattle Food Safety’s online exam and course purchases, including orders for multiple learners. For scheduled sessions, see in-person options and booking terms before submitting a request.
All sales are final
All sales are final. Refunds are not issued for device incompatibility.
Nothing in these terms limits any rights or remedies that cannot be excluded under applicable law.
Check compatibility before buying
Both options include a ServSafe® Manager exam taken online with ProctorU proctoring. Each learner needs a compatible Windows PC or Mac, a working webcam and microphone, speakers, a reliable internet connection, and the required Guardian browser. Phones, tablets, and Chromebooks cannot be used for this exam.
Before purchasing, review the current requirements and test the equipment each learner intends to use. Work or school computers may restrict the software or permissions required for proctoring.
Access and scheduling
Access instructions are emailed within 48 hours of successful payment, often sooner.
Need access sooner? Call or text 360-661-7777 or email james@seattlefoodsafety.com to check availability.
Schedule your online exam through ProctorU. For group orders, share the device requirements with each learner.
Review online exam requirements and scheduling details before checkout. The self-paced course must be completed within 90 days after it is started.
Questions or an access problem?
Contact Seattle Food Safety at james@seattlefoodsafety.com or 360-661-7777.